Hala SCS is proud to announce our ISO 9001:2008 Certification as of May 2011! ISO 9001:2008 is an internationally recognized family of Quality Management System (QMS) standards developed by the International Organization for Standardization (ISO). In order to receive the certification, Hala SCS implemented a QMS that is designed to continually improve performance while enhancing customer satisfaction. Hala SCS’ QMS embraces seven quality management principles upon which the standard is based, including: customer focus, continual improvement, leadership, involvement of people, process approach, system approach to management, and a factual approach to decision making. Hala SCS is excited to achieve this certification because it confirms our commitment to “continuously improve the quality of our services as measured by client satisfaction.” This is not a catch phrase, but is truly how business is done. Hala SCS customers can rest assured that the services provided by Hala SCS are designed and executed in accordance with the same high standards of quality implemented by some of the largest and most highly respected companies in the world!